Contact Yebo
Most questions are answered in the help centre. If you still need us, the options below are ordered by how quickly you will get an answer.
Yebo does not own, sell or rent out any property listed on this site. For anything about a specific property — viewings, price, availability — contact the lister using the enquiry form on that listing. See contacting a lister and never pay before viewing.
Search the help centre
Answers are instant, and cover most questions we get.
Send us a request
The best way to reach us. You get a reference, and we reply by email — usually within one working day, sooner for safety reports.
Contact supportReporting a scam or a suspicious listing? Use the report form — those go to the front of the queue.
Chat on WhatsApp
Good for quick questions during office hours. We reply in the order messages arrive.
WhatsApp support is not configured yet. Please send a request instead.
Office hours are Monday to Friday, 9:00 to 17:00 EAT.
Email a team directly
Slower than a support request, because email skips our queue and has no reference to track.
- General supportAnything about using Yebosupport@yebo.co
- Listing supportApproval, edits and removalslistings@yebo.co
- PaymentsPlans, receipts and refundspayments@yebo.co
- Trust & safetyScams and suspicious listingssafety@yebo.co
- Advertising & salesAgency and partnership enquiriessales@yebo.co
- Press & mediaInterviews and commentpress@yebo.co
- Data protectionAccess, correction or deletionprivacy@yebo.co
Would rather talk it through? Request a callback and we will ring you inside office hours, at a time you choose.
Registered address
YeboKampala Boulevard, Plot 7 Kampala Road
Kampala, Uganda
Office hours
Monday to Friday, 9:00 to 17:00 East Africa Time. Closed at weekends and on public holidays.
Office hours are Monday to Friday, 9:00 to 17:00 EAT.
Prefer to speak to someone?
A callback is usually faster than holding: we ring you at a time you pick, and the person who calls already has your details. Request a callback.
Office hours are Monday to Friday, 9:00 to 17:00 EAT.
We will never ask for your password, your mobile money PIN or your full card number on a call.